Category Archives: Customer Service

Do Clients Recognize Your Greatness?

Share Button

If your clients are not talking about how great you are – perhaps, just perhaps, they don’t recognize all that you do. If a client has been working with you for several years, do they recognize all the above and beyond activities that are being done for them or do they consider it just regular service? Do your clients know how unique you are compared to the competition? Do they have something interesting to tell their friends and colleagues about what you do?

Continue Reading

Annette Bau: Discover Your Worth Barometer

Share Button

TFRZ_Podcast_GuestSpeaker_Bau copy

As the creator of MillionaireSeries.com and PMA360.com, Annette shares the ideas behind her programs. Along the way, she realized that everything has a set of formula – getting rich, becoming healthier or getting successful. And in this episode, she’ll talk about the 3 components which make up the success formula.

She then talks about the belief system and the inner game that’s happening in all of us. Then, she explains the importance of reaching the Alpha stage – a certain mental level high-performers can easily tap into.

Continue Reading

Elaine Bedel: Fast Growing Firm Powered by Loyal Employees and a Competitive, Courageous and Giving Spirit

Share Button

TFRZ_Podcast_GuestSpeaker_Bedel

Being competitive is a healthy trait.

As CEO and Owner of Bedel Financial Consulting, Elaine shares her insights on how to build a successful career in the financial services – especially for women. She gives her list of things someone must possess before they go out and build their own business. Among other things, she’ll talk about the ways on how to earn your team’s loyalty and respect.

Next,

Continue Reading

Tania Yuki: Creating a Career Path to Being a CEO

Share Button

TFRZ_Podcast_GuestSpeaker_Yuki

Several years ago, Tania decided to leave Australia for America. Her goals: to make her world a little bit bigger, meet more challenges and test the limit of her capability.

Now, she’s the founder and CEO of Shareablee, a solution that makes CMOs and marketers come up with sound, powerful campaigns based on customer behaviors across various social channels.

Listen about Shareablee’s recent case study where fresh customer insights enabled its clients to allocate their budget wisely.  

Continue Reading

Kieran Flanagan: Selfish, Scared and Stupid…Works!

Share Button

TFRZ_Podcast_GuestSpeaker_Flanagan

Be selfish. Be scared. Be stupid.  This is the message of Kieran Flanagan: the creative and strategic mind behind the launch of Coke Zero in various markets across the world.

As a well-known speaker, author and educator, Kieran will discuss her latest book, “Selfish, Scared and Stupid”; what can we learn about human buying behavior and how to get things done.

Next, she’ll explain what failure and impossibilities are all about and why we shouldn’t be afraid of them.

Continue Reading