Category Archives: Customer Service

Roxanne Emmerich: From Playboy Club Meeting to Multi-Million Dollar Turnaround Specialist

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Hundreds of businesses worldwide are suffering from toxic, unmotivated workplace. And the effects are staggering: from sales dwindling to business folding.

So, how can we avoid such threat?

Let National Speakers Association hall-of-famer, Roxanne Emmerich, take you back to the basics. Discover how the long-forgotten “giving more than receiving” philosophy has helped her clients turn their businesses around for the better. Find out how she was able to work with top performing companies of America and triple,

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Carolyn Paul: Finding and Keeping The Best People For Your Team

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How do you build a competent,  driven team in the midst of dynamic change in your organization? Are you doing the right things to keep your team motivated, move forward and produce?

Join Leadership Investment’s Woman of The Year, Carolyn Paul, as she discusses the importance of communicating and reaching out to your team in a personal level in order to bring progress to your organization.

Find out how she built her credibility and success in the financial services industry and how you can do it as well.

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Getting Someone to Like You In 3 Minutes

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How important is listening? In his bestselling book, Blink, Malcolm Gladwell shares the results of an amazing study conducted by a medical researcher to determine the likelihood of doctors being sued by their patients.

In this study, roughly half of the doctors had never been sued. The other half had been sued at least twice. The research disclosed a specific difference between the two groups: The surgeons who had never been sued spent more than three minutes longer with each patient than those who had been sued spent with their patients.

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