The holiday season is in full swing and shopping deadlines are just around the corner. Trees are up, lights are hung on houses, and the malls are packed full of shoppers. This time of year reminds us all of who we are thankful for and as an advisor, the holidays are a perfect time to show your clients just how much you really appreciate them! However, finding the right gift for your clients can be a struggle.
When you send out a holiday card or an email to everyone you know
expressing gratitude for their friendship or business, it is nice and well-intentioned.
I believe, though, that the most powerful way to truly show that you are thankful is by sending an individual email, making a call, or writing a meaningful note in a card to your friend, associate or client.
This holiday season, I am making a point to call people that I am truly thankful for or writing a note in a card to tell them personally.
How do some firms and ideas go from nowhere to everywhere in a few short months? All of a sudden a restaurant becomes popular, a gas station gains a cult following, or a Broadway show becomes too popular to get a ticket for years. Wouldn’t it be great if our businesses could do that? Here are 3 lessons on branding that I think we can apply.
1. Exploit Your Uniqueness. Being different is risky.
The industry discussion of advisor fees realistically is not really an issue with fees. The issue is with the communication of the value associated with the fees. Most advisors provide value beyond the assets under management fee structure. But in many cases, the fees are presented only in relationship to assets under management.
When fees are presented only as AUM-related than the only value really is the investment process that drives the investments.
Value is in the eye of the beholder. The problem is, the beholder – your client or prospect – may not know the value you are delivering. Most of the advisors I have worked with over the years are providing significant value through investment advice, investment selection, planning for the future, retirement income planning, advice, guidance, and above-and-beyond service. So, what’s the catch?
I believe advisors need to message their value more succinctly,